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Business Solutions

SERVERS – STORAGE – SWITCHES – FIREWALLS – WIRELESS – GRAPHICS CARDS – POINT OF SALE

DSR Group offer IT products within EMEA. We service dynamic and innovative multinational companies operating in the region. It’s really a challenge to organize consistent IT products and consumables to permit employees to work with the minimum slowdown. This is especially valid for businesses with multiple business locations and varied departmental needs. We negotiate the very best prices and maintain the consistency that can integrate easily with the needs of our customers. This produces a reliable, low-cost and efficient service at any scale. We make sure that, the correct kind of IT Products is purchased to work in conjunction with your current systems, whilst remaining in the budget can be hard for those without a good technical knowledge of computer hardware and software. DSR TECH will work together along with your business and help you procure the right software and hardware that suits the needs you have. Our dealings in IT products give a wide array of choices to our customers. All our components are distributor sourced and are entitled to proper warranty servicing by respective service centers of principal manufacturers.

Business Features

  • AutoCLIP
  • BLF Support
  • Business Hours & Holidays
  • Call Allow/Block List
  • Call Recording
  • Custom Prompts
  • Distinctive Ringtone
  • DNIS
  • Emergency Number
  • Emergency Notifications
  • Mobility Extension
  • Music on Hold
  • MOH Playlist
  • Microsoft Teams Integration
  • PIN List
  • Remote Extensions
  • Speed Dial
  • T.38 Fax
  • Fax to email
  • Voicemail
  • Personal Voicemail Greeting
  • Voicemail to email

Telephony Features

  • Call Forwarding
  • Call Monitoring(Listen/Whisper/Barge-in)
  • Call Parking
  • Call Pickup
  • Call Routing
  • Call Transfer (Attended & Blind)
  • Call Waiting
  • Caller ID
  • CID-based & DID-based Call Routing
  • Conference Rooms
  • Dial by Name
  • DID (Direct Inward Dialing)
  • DOD (Direct Outward Dialing)
  • DND (Do Not Disturb)
  • DISA
  • IVR
  • Queue
  • Ring Group
  • Call Detail Records & Reports

Administration & Security

  • Web-based Management & User Portal
  • Dashboard
  • Granular User Role
  • Extension Bulk Import
  • Trunk Bulk Import
  • Extension Group
  • Built-in SMTP Server
  • Event Logs
  • Event Notifications
  • Network Drive
  • Backup and Restore
  • Operation Logs
  • Secure Communications(SRTP & TLS)
  • Troubleshooting
  • Security
  • Password Policy Enforcement
  • Auto Defense
  • Static Defense
  • IP Blocklist
  • Security Alerts via Email

Unified Communications

  • Linkus Mobile Client (iOS & Android)
  • Linkus Desktop Client(Windows & MacOS)
  • Linkus Web Client
  • Click to Call Chrome Extension
  • Linkus Select & Dial with
  • Hotkey
  • Audio Conferencing
  • Unified Messaging
  • Operator Panel
    • Dispatch Active Calls-
    • - (Redirect, Transfer, Hangup, Record, Park, Monitor)
    • Monitor Call Status -
    • - (Inbound, Outbound, Extension, Parked Calls, Ring Group, Queue)
    • Unified Presence
    • Control Extension Presence Status
    • Switch Business Hours

Endpoint Solutions for Microsoft Skype for Business/Lync

Microsoft Skype Business Solution
Yealink is continuing its legacy of innovation with the delivery of an end-to-end unified communications (UC) solution for Microsoft environments. The Yealink UC Edition of its IP phones is customizable and seamlessly integrates with user workflows. Yealink UC Edition phones, crafted with new features tailored for Skype for Business/Lync, extend the communication experience and facilitate better collaboration
 
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Eaton 9PX1000IRT2U 9PX UPS

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Qnap TS-233 Multi-functional file center with rich NAS applications

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